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Dell Basic Onsite - Upgrade - 3 Year - Warranty
Service Duration | 3 Year |
---|---|
Service Type | Exchange |
Service Location | On-site |
Product Type | Warranty |
Brand Name | Dell |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | None at present |
Ethics - Human - Key Point | Named in US lawsuit over Congolese child cobalt mining deaths |
Ethics - Environment - Key Point | Worst rating for carbon management and reporting |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Dell's key product durability fact coming soon |
Ethics - Alert | Rating Coming Soon |
Description
Dell's base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent supp...ort that allows businesses to stay ahead of IT issues and employee frustration.
Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Specifications
Manufacturer: Dell Technologies
Manufacturer Part Number: PN3L3_1OS3OS
Manufacturer Website Address: http://www.dell.co.uk
Brand Name: Dell
Service Name: Basic Onsite - Upgrade
Product Type: Warranty
Service Information
Service Main Type: Exchange
Service Characteristic: Labour
Service Response Time: Next Business Day - Repair
Service Location: On-site
Service Duration: 3 Year
Upgrade from: 1 Year Basic Onsite