Extreme Networks ExtremeWorks Advanced Hardware Replacement - Extended Service - 1 Year - Service

Marketing Information
Extreme Networks Advanced Hardware Replacement Services offerings provide technical support, update and/ or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein.

Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Specifications
Manufacturer: Extreme Networks, Inc
Manufacturer Part Number: 97004-H32103
Manufacturer Website Address: http://www.extremenetworks.com
Brand Name: Extreme Networks
Service Name: ExtremeWorks Advanced Hardware Replacement - Extended Service
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type:

• Electronic
• Physical

Service Characteristic: Parts
Service Description: 24x7xNext Business Day
Provided Support:

• New Releases Update
• Phone Support
• Email Support
• Web Knowledge Base Access
• Parts Replacement
• Web Support
• Software Update
• Software Upgrade
• Escalation Management

Service Response Time: Next Business Day - Parts
Service Location: Service Depot
Service Duration: 1 Year
Product Supported: Extreme Networks BR-VDX6740-24-F