Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service

Marketing Information

Extreme Networks Advanced Hardware Replacement Services offerings provide technical support, update and/ or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein.

Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Soft...ware.

Specifications
Manufacturer: Extreme Networks, Inc
Manufacturer Part Number: 97007532024T24S4XEXT
Manufacturer Website Address: http://www.extremenetworks.com
Brand Name: Extreme Networks
Service Name: ExtremeWorks - Extended Service
Product Type: Service
Service Information
Service Main Type: Exchange
Service Characteristic: Parts
Service Description: 24x7x4 Hour
Provided Support:

• Email Support
• New Releases Update
• Parts Replacement
• Phone Support
• Web Knowledge Base Access
• Web Support

Service Response Time: 4 Hour - Advance Parts Replacement
Service Location: Service Depot
Service Duration: 1 Year
Product Supported: Extreme Networks 5320-24T-24S-4XE-XT