Extreme Networks : ExtremeWorks Premier Advanced Hardware Replacement (AHR - Next Business Day & 4 Hour Response Service - Extended Service - 1 Year - Service

Marketing Information

Premier Support from Extreme Networks is a proactive, high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs, provides analysis and recommendations while building strong customer relationships, all focused on keeping your network performing at optimum levels. Extreme Networks AHR Service offerings provide technical support, update and/or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to service levels purchased. Upon diagnosis of a reported failure, service offerings cover the replacement part for arrival within the response time specified f...or the service level purchased, subject to the conditions defined herein.

Extreme Service offerings further grant customers, telephone and web access to Extreme Networks Global Technical Assistance Center (GTAC), 24 hours a day, 365 days a year (24x7) to report problems, ask productrelated questions and receive assistance for Extreme Networks hardware and Operational Software.

Specifications
Manufacturer: Extreme Networks, Inc
Manufacturer Part Number: 98004-17360
Manufacturer Website Address: http://www.extremenetworks.com
Brand Name: Extreme Networks
Service Name: : ExtremeWorks Premier Advanced Hardware Replacement (AHR - Next Business Day & 4 Hour Response Service - Extended Service
Product Type: Service
Service Information
Service Main Type: Exchange
Service Characteristic: Parts
Provided Support:

• Immediate Acknowledgment
• Web Support
• Training
• New Releases Update
• Parts Replacement
• Replacement

Service Response Time: Next Business Day - Replacement
Service Location: Service Depot
Service Duration: 1 Year
Product Supported:

Extreme Networks 17360