Extreme Networks ExtremeWorks - Service

Marketing Information

Extreme Networks On-site Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased, subject to the conditions defined herein.

Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.

Specifications
Manufacturer: Extreme Networks, Inc
Manufacturer Part Number: 970085420M48W4YETAA
Manufacturer Website Address: http://www.extremenetworks.com
Brand Name: Extreme Networks
Service Name: ExtremeWorks
Product Type: Service
Service Information
Service Main Type: Technical
Service Description: 24x7x4 Hour
Provided Support: Phone Support
Service Response Time: 4 Hour - Phone Support
Service Location: On-site
Product Supported: Extreme Networks 5420M-48W-4YE-TAA