APC by Schneider Electric Advantage Ultra Service Plan - 1 Year - Service

Specifications
Manufacturer: Schneider Electric SA
Manufacturer Part Number: WADVULTRA-PX-72
Manufacturer Website Address: http://www.schneider-electric.com
Brand Name: APC by Schneider Electric
Service Name: Advantage Ultra Service Plan
Product Type: Service
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Parts & Labour
Service Description: 8x5
Service Details:

Experienced APC Certified Field Service Engineer:

• Our factory trained Field Service Engineers are rigorously traine...d and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today

Comprehensive Escalation and Corrective Actions Process:

• In order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices

On site Troubleshooting:

• While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken

Labor and Travel Expenses Included:

• Travel and labor expenses are included in most service contracts
• Please see the statement of work for the service specifics

Parts Included:

• Replacement parts & components are included with some service contracts
• Please see the statement of work for service specifics

Written Summary Report:

• APC project managers will provide you with written reports to keep you informed of the progress of your project

Provided Support:

• Preventive Maintenance
• Troubleshooting
• Remote Monitoring
• Parts Replacement

Service Availability: 8 x 5
Service Location: On-site
Service Duration: 1 Year
Product Supported: APC Symmetra PX 64k with PDU/XR