APC by Schneider Electric Service/Support - Service

An on site examination of your system designed to ensure optimal performance scheduled to meet your needs.

Labor and travel expenses included:...

• Travel and labor expenses are included in most service contracts
• Please see the statement of work for the service specifics

Functional verification:

• During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start

Written summary report:

• APC project managers will provide you with written reports to keep you informed of the progress of your project

Environmental inspection:

• In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity

Experienced Certified Field Service Engineer:

• Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today

System cleaning:

• Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware

Free firmware upgrades:

• Part of maintaining your system is ensuring the unit is operating with the most recent firmware version
• Firmware upgrades are provided at no extra charge
• All Preventive Maintenance contracts include free firmware upgrades

• Preventive Maintenance
• Inspection
• System Cleaning
• Firmware Upgrade

APC Symmetra PX Power Protection Systems:

• 48k
• 64k160H