AudioCodes Customer Technical Support - 1 Year - Service

Marketing Information
AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as our 4-hour Managed Spares service.
Specifications
Manufacturer: AudioCodes Limited
Manufacturer Part Number: ACTS9X5-GSO_S3/YR
Manufacturer Website Address: http://www.audiocodes.com
Brand Name: AudioCodes
...>Service Name: Customer Technical Support
Product Type: Service
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Labour
Service Description: 9x5
Service Details:

• Unlimited iSupport / Service Desk
• 8:00-17:00, M-F Hotline support
• 8:00-17:00, M-F Remote Technical Support

Provided Support:

• Remote Technical Support
• Web Support
• Phone Support
• New Releases Update
• Repair & Return
• Escalation Support

Service Availability:

• 9 x 5 Phone Support
• 24 x 7 Web Support
• 9 x 5 Remote Technical Support

Service Duration: 1 Year