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Cisco Basic Service - Service
Provided Support | Software Support/Phone Support/Web Support/New Releases Update/Email Support/Web Knowledge Base Access |
---|---|
Service Type | Technical |
Product Type | Service |
Brand Name | Cisco |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | None at present |
Ethics - Human - Key Point | Allegedly involved in expanding surveillance on Palestinians |
Ethics - Environment - Key Point | Worst rating for toxic chemicals (electronics) |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Cisco's key product durability fact coming soon |
Ethics - Alert | Special Notice |
Ethics - Alert - Critical Point | Accused of sponsoring a conference on Israeli military technology and providing services to the Israeli military. |
Description
Cisco TAC access 24 hours per day, 7 days per week to assist by telephone or online tools/web cases with Application Software use and troubleshooting issues. Refer to Table 1 (Software Support Response Time) below for details. Support cases are prioritized over cases associated with Embedded option.
Provide Maintenance Releases for Cisco IP Phones that are deployed in a covered Cisco calling Environment .
Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: SP-SVS-UMB-SUP-B
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: Basic Service
Product Type: Service
<...strong>Service Information
Service Main Type: Technical
Service Description: 24x7
Provided Support:
- Software Support
- Phone Support
- Web Support
- New Releases Update
- Email Support
- Web Knowledge Base Access
Product Supported:
Cisco Umbrella