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Cisco Partner Support Service - Extended Warranty - Warranty
Provided Support | Phone Support/Parts Replacement/Software Update |
---|---|
Service Type | Exchange |
Product Type | Warranty |
Brand Name | Cisco |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | None at present |
Ethics - Human - Key Point | Allegedly involved in expanding surveillance on Palestinians |
Ethics - Environment - Key Point | Worst rating for toxic chemicals (electronics) |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Cisco's key product durability fact coming soon |
Ethics - Alert | Special Notice |
Ethics - Alert - Critical Point | Accused of sponsoring a conference on Israeli military technology and providing services to the Israeli military. |
Description
Partner Support Service(PSS) provides qualified Cisco channel partners with the tools and informationtoimprove operational support margins orbuild a range of new support services practices to help expand yourbusiness. A collaborative PSS offering is purchased by you, and delivered by you, the partner,with thesupport of the Cisco services infrastructure. This is different fromCisco Branded Services whereby a partner sells the serviceoffering and Cisco fulfills it.
You, the partner,develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under yourown brand of collaborative serviceenabled by PSS. Partner Support Service is structured to ...allow for a phased implementation.
Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-PSRN-CSCDECLU
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: Partner Support Service - Extended Warranty
Product Type: Warranty
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Characteristic: Parts
Service Description: 8x5xNext Business Day
Provided Support:
- Phone Support
- Parts Replacement
- Software Update
Service Response Time: Next Business Day - Parts
Product Supported:
Cisco Systems Spark Room Codec Plus CS-CODEC-PLUS-NR=