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Cisco Smart Net Total Care - Warranty
Provided Support | Phone Support/Replacement/Software Update/Software Upgrade/Troubleshooting/Configuration |
---|---|
Service Type | Exchange |
Product Type | Warranty |
Brand Name | Cisco |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | None at present |
Ethics - Human - Key Point | Allegedly involved in expanding surveillance on Palestinians |
Ethics - Environment - Key Point | Worst rating for toxic chemicals (electronics) |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Cisco's key product durability fact coming soon |
Ethics - Alert | Rating Coming Soon |
Description
Cisco Smart Net Total Care™ helps reduce downtime with fast, expert technical support and flexible hardware coverage provided by the Cisco Technical Assistance Center (TAC). It also offers integrated smart capabilities, providing current information about your installed base, contracts, and security alerts to enhance the efficiency of your support workflows.
Cisco TAC experts are accessible 24 hours a day, 365 days per year. Technical services are backed by advance hardware replacement in as little as two hours Online self-help tools include our extensive knowledge library, software downloads, and support tools designed to help you resolve network issues quickly, often without opening a case.
Smart capabilities are deli...vered through the Smart Net Total Care portal, providing actionable reports and automation to support your Cisco products. Customizable screens show you up-to-date information about the service coverage, product lifecycles, and alerts that apply to your network.
Together, these foundational technical services and smart capabilities can help you resolve problems more quickly, mitigate risk, and improve operational efficiency.
Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-SW-ASR920SZ
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: Smart Net Total Care
Product Type: Warranty
Service Information
Service Main Type: Exchange
Service Sub Type:
- Electronic
- Physical
Provided Support:
- Phone Support
- Replacement
- Software Update
- Software Upgrade
- Troubleshooting
- Configuration
Product Supported: Cisco ASR920SZ Series Router