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Cisco SMARTnet - 1 Year - Service
Provided Support | Web Knowledge Base Access/Phone Support/Email Support/New Releases Update |
---|---|
Service Duration | 1 Year |
Service Type | Maintenance |
Service Location | On-site |
Product Type | Service |
Brand Name | Cisco |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | No major criticism |
Ethics - Human - Key Point | Allegedly involved in expanding surveillance on Palestinians |
Ethics - Environment - Key Point | Worst rating for toxic chemicals (electronics) |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Cisco's key product durability fact coming soon |
Ethics - Alert | Special Notice |
Ethics - Alert - Critical Point | Accused of sponsoring a conference on Israeli military technology and providing services to the Israeli military. |
Description
Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-OSP-5X1GEV2
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: SMARTnet
Product Type: Service
Service Information
Service Main Type: Maintenance
<...span>Service Sub Type: Physical
Service Characteristic: Parts & Labour
Service Description: 24x7x4
Service Details:
- Software support includes maintenance, minor and major updates for your licensed feature set
- Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
- Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required
Provided Support:
- Web Knowledge Base Access
- Phone Support
- Email Support
- New Releases Update
Service Availability: 24 x 7
Service Response Time: 4 Hour
Service Location: On-site
Service Duration: 1 Year
Product Supported:
- Cisco 5-Pt Gigabit Enet Shared Pt Adptr
Region Availability:
Service is available only if your distance from a parts depot or authorized Cisco service location is within:
- 100 driving miles in the United States
- 120 driving kilometers in Europe and Canada
- 75 driving kilometers in Australia, New Zealand, and select countries in Latin America and Asia
Note: Domestic resellers purchasing for International locations will be subject to an additional fee