We've just launched this site and hope it works well for you, please let us know if you have any feedback: help@spaice.com
Cisco SMARTnet - 1 Year - Service
Provided Support | Phone Support/Email Support/Web Support/Web Knowledge Base Access/Software Support/Software Update/New Releases Update |
---|---|
Service Duration | 1 Year |
Service Type | Maintenance |
Service Location | On-site |
Product Type | Service |
Brand Name | Cisco |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | None at present |
Ethics - Human - Key Point | Allegedly involved in expanding surveillance on Palestinians |
Ethics - Environment - Key Point | Worst rating for toxic chemicals (electronics) |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Cisco's key product durability fact coming soon |
Ethics - Alert | Special Notice |
Ethics - Alert - Critical Point | Accused of sponsoring a conference on Israeli military technology and providing services to the Israeli military. |
Description
Accelerate your success by improving productivity, increasing operational efficiency, and extending the life of your network assets with Cisco SMARTnet support. Cisco Technical Support Services help protect your network investment by enabling you to extend and enhance the operational lifetime of your Cisco networking devices and Cisco IOS Software.
Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-PREM-AS5BUNK9
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: SMARTnet
Product Type: Service
Service Information
Service Main T...ype: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Parts & Labour
Service Description: 24x7x2 Hour
Service Details:
Cisco Support:
Software support includes Maintenance, minor, and major updates for your licensed feature set. Downloading new maintenance updates, patches, or updates of Cisco IOS Software can speed the time to problem resolution and enhance and extend the useful life of your Cisco devices. A knowledge base, technical resources, and software support to address your needs and provide rapid problem resolution.
Cisco TAC:
Cisco TAC engineers are among the best in the industry. Expertly trained engineering teams are ready to respond to your specific hardware or Cisco system software problems via the Web, e-mail, or telephone.
Advance Hardware Replacement:
Advance replacement parts, with or without a field engineer, are delivered within 2 hours of determining that part replacement is required (24 hours a day, 7 days a week).
Provided Support:
- Phone Support
- Email Support
- Web Support
- Web Knowledge Base Access
- Software Support
- Software Update
- New Releases Update
Service Availability: 24 x 7
Service Response Time: 2 Hour
Service Location: On-site
Service Duration: 1 Year
Product Supported:
- Cisco ASA 5505 Firewall Edition Bundle
Region Availability:
Service is available only if your distance from a parts depot or authorized Cisco service location is within 25 driving miles in the United States, Canada, Australia, New Zealand, and select countries in Europe, South America, and Asia.
Miscellaneous
Additional Information:
- This service is not available in all areas. Please call your sales rep to determine availability