We've just launched this site and hope it works well for you, please let us know if you have any feedback: help@spaice.com
Cisco SMARTnet - 1 Year - Service
Provided Support | Hardware Maintenance/Software Maintenance/Parts Replacement/Software Update/Software Upgrade/Diagnosis/Phone Support/Web Knowledge Base Access |
---|---|
Service Duration | 1 Year |
Service Type | Maintenance |
Product Type | Service |
Brand Name | Cisco |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | None at present |
Ethics - Human - Key Point | Allegedly involved in expanding surveillance on Palestinians |
Ethics - Environment - Key Point | Worst rating for toxic chemicals (electronics) |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Cisco's key product durability fact coming soon |
Ethics - Alert | Rating Coming Soon |
Description
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-SNT-A50ME8
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: SMARTnet
Product Type: Service
Service Information
Service ...Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Parts
Service Description: 8x5xNext Business Day
Service Details:
SMARTnet 8x5xNext Business Day:
- Where Next Business Day delivery is available, an Advance Replacement will ship to arrive the next Business Day provided that Cisco's determination of Hardware failure has been made before 3:00 p.m. Depot Time. If Customer make a request after 3:00 p.m. Depot Time, Cisco will ship the Advance Replacement the next Business Day.
- Where Next Business Day delivery is not available, same day shipping will be provided. Under same day shipping, Advance Replacement will ship from the serving depot location that same Business Day, provided that Cisco's determination of Hardware failure has been made before 3:00 p.m. Depot Time. Determinations that occur after 3:00 p.m. Depot Time will be shipped the following Business Day.
Provided Support:
- Hardware Maintenance
- Software Maintenance
- Parts Replacement
- Software Update
- Software Upgrade
- Diagnosis
- Phone Support
- Web Knowledge Base Access
Service Availability:
- 24 x 7 Phone Support
- 24 x 7 Web Knowledge Base Access
- 8 x 5 Parts Replacement
Service Response Time: Next Business Day - Parts Replacement
Service Duration: 1 Year
Product Supported: Cisco ASA 5550 Intercompany Media Engine K8 License:
- ASA5550-ME-K8=
- ASA5550-ME-K8
- L-ASA5550-ME-K8=