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Cisco SMARTnet - 1 Year - Service
Provided Support | Hardware Maintenance/Software Maintenance/Parts Replacement/Software Upgrade/Software Update/Phone Support/Diagnosis/Web Knowledge Base Access |
---|---|
Service Duration | 1 Year |
Service Type | Maintenance |
Service Location | On-site |
Product Type | Service |
Brand Name | Cisco |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | None at present |
Ethics - Human - Key Point | Allegedly involved in expanding surveillance on Palestinians |
Ethics - Environment - Key Point | Worst rating for toxic chemicals (electronics) |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Cisco's key product durability fact coming soon |
Ethics - Alert | Special Notice |
Ethics - Alert - Critical Point | Accused of sponsoring a conference on Israeli military technology and providing services to the Israeli military. |
Description
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-SNT-N1110X
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: SMARTnet
Product Type: Service
Service Information
Service ...Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Parts & Labour
Service Description: 8x5xNext Business Day
Service Details: SMARTnet Onsite 8x5xNext Business Day:
Next-business-day Remedial Hardware Maintenance, together with parts, labor and materials, by 5:00 p.m. Depot Time provided Cisco's determination that onsite Service is required has been made before 3:00 p.m. Depot Time the prior day (otherwise, second Business Day will be provided for calls placed after 3:00 p.m. Depot Time). Where Next Business Day delivery of the parts is not available, same day shipping will be provided. Cisco will provide onsite support upon arrival of the parts
Provided Support:
- Hardware Maintenance
- Software Maintenance
- Parts Replacement
- Software Upgrade
- Software Update
- Phone Support
- Diagnosis
- Web Knowledge Base Access
Service Availability:
- 24 x 7 Web Knowledge Base Access
- 24 x 7 Phone Support
- 8 x 5 Parts Replacement
Service Response Time: Next Business Day - Parts Replacement
Service Location: On-site
Service Duration: 1 Year
Product Supported:
Cisco Nexus 1110-X HA Bundle Secondary Nexus 1110-X: N1K-1110-X-SE
Cisco Nexus 1110-X HA Bundle Primary Nexus 1110-X: N1K-1110-X-PR