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1033625631

Cisco SMARTnet - Extended Service - 1 Year - Service

£630.32
Limited Stock: Only 0 available
Cisco SMARTnet - Extended Service - 1 Year - Service
Cisco SMARTnet - Extended Service - 1 Year - Service is available to buy in increments of 1
Provided Support Hardware Maintenance/Parts Replacement/Software Maintenance/Software Update/Phone Support/Diagnosis/Software Upgrade/Web Knowledge Base Access
Service Duration 1 Year
Service Type Exchange
Product Type Service
Brand Name Cisco
Ethics - Environment Moderate Effort
Ethics - Animal High Effort
Ethics - Human Low Effort
Ethics - Integrity Low Effort
Ethics - Durability Rating Coming Soon
Ethics - Animal - Key Point None at present
Ethics - Human - Key Point Allegedly involved in expanding surveillance on Palestinians
Ethics - Environment - Key Point Worst rating for toxic chemicals (electronics)
Ethics - Integrity - Key Point Worst rating for likely tax avoidance
Ethics - Durability - Key Point Cisco's key product durability fact coming soon
Ethics - Alert Rating Coming Soon

Description

Marketing Information
Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-SNT-A901CFTD
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: SMARTnet - Extended Service
Product Type: Service
Service Information...g>
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Characteristic: Parts
Service Description: 8x5xNext Business Day
Service Details:

SMARTnet 8x5xNext Business Day:

  • Where Next Business Day delivery is available, an Advance Replacement will ship to arrive the next Business Day provided that Cisco's determination of Hardware failure has been made before 3:00 p.m. Depot Time. If Customer make a request after 3:00 p.m. Depot Time, Cisco will ship the Advance Replacement the next Business Day.
  • Where Next Business Day delivery is not available, same day shipping will be provided. Under same day shipping, Advance Replacement will ship from the serving depot location that same Business Day, provided that Cisco"s determination of Hardware failure has been made before 3:00 p.m. Depot Time. Determinations that occur after 3:00 p.m. Depot Time will be shipped the following Business Day.

Provided Support:
  • Hardware Maintenance
  • Parts Replacement
  • Software Maintenance
  • Software Update
  • Phone Support
  • Diagnosis
  • Software Upgrade
  • Web Knowledge Base Access

Service Availability:
  • 24 x 7 Web Knowledge Base Access
  • 24 x 7 Phone Support
  • 8 x 5 Parts Replacement

Service Response Time: Next Business Day - Parts Replacement
Service Duration: 1 Year
Product Supported: Cisco A901-12C-FT-D Router Appliance