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Cisco SMARTnet - Extended Service - 1 Year - Service
Provided Support | Replacement/Software Update/Software Upgrade/Phone Support/Web Knowledge Base Access/Software Maintenance/Hardware Maintenance |
---|---|
Service Duration | 1 Year |
Service Type | Exchange |
Product Type | Service |
Brand Name | Cisco |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | None at present |
Ethics - Human - Key Point | Allegedly involved in expanding surveillance on Palestinians |
Ethics - Environment - Key Point | Worst rating for toxic chemicals (electronics) |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Cisco's key product durability fact coming soon |
Ethics - Alert | Special Notice |
Ethics - Alert - Critical Point | Accused of sponsoring a conference on Israeli military technology and providing services to the Israeli military. |
Description
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-SNTE-ASR1013
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: SMARTnet - Extended Service
Product Type: Service
Service Information
Servi...ce Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Description: 8x5x4 Hour
Service Details:
- Global 24-hour access to experts in the Cisco Technical Assistance Center (TAC)
- Self-help support through online communities, resources, and tools
- Operating System (OS) software updates
- Smart, proactive diagnostics and immediate alerts on devices enabled with Smart Call Home
Provided Support:
- Replacement
- Software Update
- Software Upgrade
- Phone Support
- Web Knowledge Base Access
- Software Maintenance
- Hardware Maintenance
Service Availability:
- 8 x 5 Replacement
- 24 x 7 Web Knowledge Base Access
- 24 x 7 Phone Support
Service Response Time: 4 Hour - Replacement
Service Duration: 1 Year
Product Supported:
Cisco ASR1013 Chassis, Redundant P/S: ASR1013
Cisco ASR1013 Chassis, Spare: ASR1013=