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Cisco SMARTnet - Extended Service - Service

1036427627
£58.54
Cisco SMARTnet - Extended Service - Service
Cisco SMARTnet - Extended Service - Service is available to buy in increments of 1
Environment, key point: Worst rating for toxic chemicals (electronics)
Human, key point: Allegedly involved in expanding surveillance on Palestinians
Animal, key point: None at present
Social, key point: Worst rating for likely tax avoidance
Durability, key point: Cisco's key product durability fact coming soon
Special Notice: Accused of sponsoring a conference on Israeli military technology and providing services to the Israeli military.
Provided Support New Releases Update/Phone Support/Parts Replacement/Web Knowledge Base Access/Diagnosis
Service Type Exchange
Product Type Service
Brand Name Cisco
Ethics - Environment Moderate Effort
Ethics - Animal High Effort
Ethics - Human Low Effort
Ethics - Integrity Low Effort
Ethics - Durability Rating Coming Soon
Ethics - Animal - Key Point None at present
Ethics - Human - Key Point Allegedly involved in expanding surveillance on Palestinians
Ethics - Environment - Key Point Worst rating for toxic chemicals (electronics)
Ethics - Integrity - Key Point Worst rating for likely tax avoidance
Ethics - Durability - Key Point Cisco's key product durability fact coming soon
Ethics - Alert Special Notice
Ethics - Alert - Critical Point Accused of sponsoring a conference on Israeli military technology and providing services to the Israeli military.

Description

Marketing Information
Cisco SMARTnet Service for Rapid Problem Resolution

Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.

Cisco SMARTnet provides the following:

  • Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
  • Access to the extensive Cisco.com knowledgebase and tools
  • Hardware replacement options include 2-hour, 4-hour, Next-business-day (NBD) advance replacement, as well as Return for Repair (RFR)
  • Ongoing operating... system software updates including both minor and major releases within the licensed feature set
  • Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
  • Proactive diagnostics and real-time alerts on select devices with Smart Call Home

Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-SNT-CP8821K9
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: SMARTnet - Extended Service
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type:
  • Physical
  • Electronic

Service Characteristic: Parts
Service Description: 8x5xNext Business Day
Provided Support:
  • New Releases Update
  • Phone Support
  • Parts Replacement
  • Web Knowledge Base Access
  • Diagnosis

Service Response Time: Next Business Day - Part Replacement
Product Supported: Cisco IP Phone 8821