Cisco Software Support Service (SWSS) - Warranty

Marketing Information
Cisco® Software Support Service (SWSS) is a single offer that provides end-to-end support for your Cisco software applications. SWSS provides software maintenance, updates, and upgrade entitlement to help increase business value, reduce cost, and protect your investment in Cisco software products. Our award-winning technical assistance helps reduce disruptions to your application availability. To make sure you receive the most value from your Cisco software, SWSS has a required attachment minimum of 12 months. This integrated, easier, smarter, and more comprehensive service helps resolve issues quickly with the following:

• Access to the Technical Assistance Center (TAC) for software issues 24 hours a day, 7 days a week
• Major upgrades, minor updates, and maintenance for licensed software applications
• Access to ongoing innovation
• Access to online resources

Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-ECMU-RPI37SW9
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: Software Support Service (SWSS)
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Description: 24x7
Provided Support:

• Software Update
• Software Maintenance
• Software Upgrade
• Web Knowledge Base Access
• Phone Support

Product Supported: Cisco Prime Infrastructure 3.7 Software