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Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport
Provided Support | Phone Support/Remote Diagnosis |
---|---|
Service Duration | 3 Year |
Service Type | Technical |
Service Location | On-site |
Product Type | Service |
Brand Name | Dell |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | None at present |
Ethics - Human - Key Point | Named in US lawsuit over Congolese child cobalt mining deaths |
Ethics - Environment - Key Point | Worst rating for carbon management and reporting |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Dell's key product durability fact coming soon |
Ethics - Alert | Special Notice |
Ethics - Alert - Critical Point | Accused of supplying the Israeli military. |
Description
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
Availability and ter...ms of Dell Services vary by region and by-product. Contact a sales representative for details.
Specifications
Manufacturer: Dell Technologies
Manufacturer Part Number: L5SL5_1OS3PS
Manufacturer Website Address: http://www.dell.co.uk
Brand Name: Dell
Service Name: ProSupport - Upgrade
Product Type: Service
Service Information
Service Main Type: Technical
Service Description: 24x7
Provided Support:
- Phone Support
- Remote Diagnosis
Service Response Time: Next Business Day - Phone Support
Service Location: On-site
Service Duration: 3 Year
Product Supported: Dell Latitude 5320, 5330, 5340, 5350, 5410, 5420, 5421, 5430, 5440, 5440 THIN CLIENT, 5450, 5450 THIN CLIENT, 5520, 5530, 5540, 5550
Upgrade from: 1 Year Basic Onsite
Pricing Type: Must be purchased within 30 days of the product purchase