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Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return
Provided Support | Phone Support/Repair/Replacement |
---|---|
Service Duration | 3 Year |
Service Type | Maintenance |
Product Type | Warranty |
Brand Name | Dell |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | None at present |
Ethics - Human - Key Point | Named in US lawsuit over Congolese child cobalt mining deaths |
Ethics - Environment - Key Point | Worst rating for carbon management and reporting |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Dell's key product durability fact coming soon |
Ethics - Alert | Rating Coming Soon |
Description
Dell's base warranty covers repair or replacement for manufacturing defects. If the issue is covered by the warranty and cannot be resolved remotely Dell will pay all the costs of picking up and returning the system.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Con...tact a sales representative for details.
Specifications
Manufacturer: Dell Technologies
Manufacturer Part Number: VD3M3_1CR3CR
Manufacturer Website Address: http://www.dell.co.uk
Brand Name: Dell
Service Name: Collect & Return - Upgrade
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Characteristic: Labour
Provided Support:
- Phone Support
- Repair
- Replacement
Service Duration: 3 Year
Upgrade from: 1 Year Collect & Return