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HP Care Pack - 4 Year - Service
Provided Support | Remote Diagnosis |
---|---|
Service Duration | 4 Year |
Service Type | Maintenance |
Service Location | On-site |
Product Type | Service |
Brand Name | HP |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Moderate Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | None at present |
Ethics - Human - Key Point | Operations in oppressive regimes |
Ethics - Environment - Key Point | Poor rating for responsible sourcing of tin |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | HP's key product durability fact coming soon |
Ethics - Alert | Special Notice |
Ethics - Alert - Critical Point | Provide and operate technology for Israel to maintain apartheid, occupation, and settler colonialism over the Palestinian people |
Description
HP Next Business Day Hardware Support for Travelers gives mobile computer users a one-stop solution for prompt, reliable remedial services in more than 85 countries around the world. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.
Specifications
Manufacturer: HP Inc.
Manufacturer Part Number: UL654E
Manufacturer Website Address: http://www.hp.com
Brand Name: HP
Service Name: Care Pack
Product Type: Service
Service Information
Service Main Type: Maintenance
Ser...vice Sub Type: Electronic and Physical
Service Characteristic: Parts & Labour
Service Description: 9x5xNext Business Day
Service Details: Remote Problem Diagnosis and Support:
Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.
Next Business Day Onsite Response:For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window. Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials.
Parts and Materials:HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements.
Coverage Window:Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested**.
Note:- *Response times are contingent on distances from HP support offices and subject to local availability
- **Coverage windows are subject to local availability
Provided Support: Remote Diagnosis
Service Availability: 9 x 5
Service Response Time: Next Business Day
Service Location: On-site
Service Duration: 4 Year
Product Supported:
HP Travel Notebooks Only