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1025509172
HP Care Pack Hardware Support - 5 Year - Service
£88.92
Limited Stock: Only 0 available
HP Care Pack Hardware Support - 5 Year - Service
HP Care Pack Hardware Support - 5 Year - Service is available to buy in increments of 1
Categories: Services, Default Category
| Provided Support | Phone Support |
|---|---|
| Service Duration | 5 Year |
| Service Type | Maintenance |
| Service Location | On-site |
| Product Type | Service |
| Brand Name | HP |
| Ethics - Environment | Moderate Effort |
| Ethics - Animal | High Effort |
| Ethics - Human | Low Effort |
| Ethics - Integrity | Moderate Effort |
| Ethics - Durability | Rating Coming Soon |
| Ethics - Animal - Key Point | None at present |
| Ethics - Human - Key Point | Operations in oppressive regimes |
| Ethics - Environment - Key Point | Poor rating for responsible sourcing of tin |
| Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
| Ethics - Durability - Key Point | HP's key product durability fact coming soon |
| Ethics - Alert | Special Notice |
| Ethics - Alert - Critical Point | Provide and operate technology for Israel to maintain apartheid, occupation, and settler colonialism over the Palestinian people |
Description
Specifications
Manufacturer: HP Inc.
Manufacturer Part Number: UK744E
Manufacturer Website Address: http://www.hp.com
Brand Name: HP
Service Name: Care Pack Hardware Support
Product Type: Service
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 9x5xNext Business Day
Service Details:
Provided Support: Phone Support
Service Availability: 9 x 5
Service Response Time: Next Business Day
Service Location: On-site
Service Duration: 5 Year
Product Supported: HP Commercial Mobile TC PC's with 3/3/0 Warranty
Manufacturer: HP Inc.
Manufacturer Part Number: UK744E
Manufacturer Website Address: http://www.hp.com
Brand Name: HP
Service Name: Care Pack Hardware Support
Product Type: Service
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 9x5xNext Business Day
Service Details:
Remote Problem Diagnosis and Support:
- HP Services uses electronic remote support tools to isolate your problem and facilitate resolution
Next Business Day Onsite Response:
- For issues that... cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window
- HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary
- Your coverage includes all required parts and materials
Standard Business Hours, Standard Business Days:
- Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays
Escalation Management:
- Established escalation procedures enlist specialized expertise from HP and selected third-parties
Optional Defective Media Retention Service:
- A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP
- This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement
Provided Support: Phone Support
Service Availability: 9 x 5
Service Response Time: Next Business Day
Service Location: On-site
Service Duration: 5 Year
Product Supported: HP Commercial Mobile TC PC's with 3/3/0 Warranty