HP Care Pack Hardware Support with Defective Media Retention - Extended Warranty - 3 Year - Warranty

Marketing Information

Overview

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.

Benefits

We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Features

Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Defective Media Retention

Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Specifications
Manufacturer: HP Inc.
Manufacturer Part Number: UA6B3E
Manufacturer Website Address: http://www.hp.com
Brand Name: HP
Service Name: Care Pack Hardware Support with Defective Media Retention - Extended Warranty
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Parts & Labour
Provided Support:

• Repair
• Parts Replacement
• Defective Media Retention
• Remote Diagnosis
• Phone Support

Service Response Time: Next Business Day - Onsite Repair
Service Location: On-site
Service Duration: 3 Year
Product Supported:

Hp Pro

• x2 612 G2

Hp ProBook

• 640 G2
• 640 G3
• 640 G4
• 645 G3
• 645 G4
• 650 G1
• 650 G2
• 650 G3
• 650 G4
• 655 G3