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HPE Foundation Care - 5 Year - Warranty
Provided Support | Phone Support/Software Support |
---|---|
Service Duration | 5 Year |
Service Type | Technical |
Product Type | Warranty |
Brand Name | HPE |
Ethics - Environment | Rating Coming Soon |
Ethics - Animal | Rating Coming Soon |
Ethics - Human | Rating Coming Soon |
Ethics - Integrity | Rating Coming Soon |
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Description
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software.
Contact HPE for more information and determination regardi...ng which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.
In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Specifications
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: H69F1E
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Foundation Care
Product Type: Warranty
Service Information
Service Main Type: Technical
Service Description: 24x7x2 Hour
Provided Support:
- Phone Support
- Software Support
Service Response Time: 2 Hour - Phone Support
Service Duration: 5 Year