HPE Foundation Care - Extended Service - 1 Year - Service

Marketing Information

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding whi...ch eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.

Specifications
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: H81X7E
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Foundation Care - Extended Service
Product Type: Service
Service Information
Service Main Type: Maintenance
Service Characteristic: Parts & Labour
Service Description: 24x7x4 Hour
Provided Support:

• New Releases Update
• Parts Replacement
• Phone Support
• Remote Diagnosis
• Repair
• Web Knowledge Base Access

Service Response Time: 4 Hour - Parts and Labor
Service Location: On-site
Service Duration: 1 Year
Product Supported: HPE Aruba 6200F 48G Class4 PoE 4SFP+ 740W Switch|HPE Aruba Networking CX 6200F 48G Class4 PoE 4SFP+ 740W TAA Switch