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HPE Pointnext Tech Care Basic Service - Extended Warranty - 3 Year - Warranty

£279.34

Limited Stock: Only 0 available

HPE Pointnext Tech Care Basic Service - Extended Warranty - 3 Year - Warranty is available to buy in increments of 1

Provided Support	Parts Replacement/Repair/Phone Support/Knowledge Base Access/Remote Diagnosis/Visual Remote Guidance/New Releases Update/Web Support
Service Duration	3 Year
Service Type	Maintenance
Service Location	On-site
Product Type	Warranty
Brand Name	HPE
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Description

Marketing Information

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Custome...rs gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavours to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care Service.

Specifications
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: H40DRE
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Pointnext Tech Care Basic Service - Extended Warranty
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Characteristic: Parts & Labour
Service Description: 9x5xNext Business Day
Provided Support: