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HPE Pointnext Tech Care Essential Service with Defective Media Retention - Extended Warranty - 3 Year - Warranty

£719.26

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HPE Pointnext Tech Care Essential Service with Defective Media Retention - Extended Warranty - 3 Year - Warranty is available to buy in increments of 1

Categories: Services, Default Category

More Information

Provided Support	Repair/Phone Support/Parts Replacement/Defective Media Retention/Remote Diagnosis/New Releases Update/Web Knowledge Base Access
Service Duration	3 Year
Service Type	Maintenance
Service Location	On-site
Product Type	Warranty
Brand Name	HPE
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Description

Marketing Information

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time cha...t facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload and avoids the Customer spending time answering sometimes unnecessary triage or entitlement questions.

HPE Tech Care goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

HPE Support Center provides an enhanced and personalized digital experience that helps Customers manage their assets by recognizing the various products installed in the Customer's environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

Specifications
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HV6X8E
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Pointnext Tech Care Essential Service with Defective Media Retention - Extended Warranty
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Characteristic: Parts & Labour
Service Description: 24x7x4 Hour
Provided Support: