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Meraki RMA Only Service - Service
Provided Support | Replacement/Phone Support/Return Merchandise Agreement (RMA) |
---|---|
Service Type | Exchange |
Product Type | Service |
Brand Name | Meraki |
Ethics - Environment | Moderate Effort |
Ethics - Animal | High Effort |
Ethics - Human | Low Effort |
Ethics - Integrity | Low Effort |
Ethics - Durability | Rating Coming Soon |
Ethics - Animal - Key Point | No major criticism |
Ethics - Human - Key Point | Allegedly involved in expanding surveillance on Palestinians |
Ethics - Environment - Key Point | Worst rating for toxic chemicals (electronics) |
Ethics - Integrity - Key Point | Worst rating for likely tax avoidance |
Ethics - Durability - Key Point | Cisco's key product durability fact coming soon |
Ethics - Alert | Special Notice |
Ethics - Alert - Critical Point | Accused of sponsoring a conference on Israeli military technology and providing services to the Israeli military. |
Description
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
Specifications
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CONRO4MS130Z...24
Manufacturer Website Address: http://www.cisco.com
Brand Name: Meraki
Service Name: RMA Only Service
Product Type: Service
Service Information
Service Main Type: Exchange
Service Description: 24x7x4 Hour
Provided Support:
- Replacement
- Phone Support
- Return Merchandise Agreement (RMA)
Service Response Time: 4 Hour - Replacement